How to contact Hollywoodbets: phone, chat and e-mail
Hollywoodbets' help pages give a support phone line, 087 353 7634, e-mail addresses for support, withdrawals, disputes and self-exclusion, and live chat on its website. Here is which channel its pages give for what, as they stood when we read them.
Opens hollywoodbets.net in a new tab
On this page
Phone, chat and e-mail
Customer support: 087 353 7634 and HWHelpline@hollywoodbets.net, by the Contact Us section of its help pages. The same section lists 087 353 7633 as "Phone A Bet".
Live chat: its terms and conditions name live chat via the website for withdrawal queries, and its responsible gambling page for its contact centre.
Social media: Twitter, Instagram and Facebook, each @Hollywoodbets.
One number is named differently on its pages: Contact Us gives 087 353 7633 as Phone A Bet, its terms (clause 13.11) as its Call Centre, and its responsible gambling page as the contact centre that handles a permanent cooling-off.
Its App Store listing says "24/7 customer support". None of the pages we read says whether its phone lines are free to call.
Which e-mail address for what
Withdrawal queries: withdrawals@hollywoodbets.net, 087 353 7634 or live chat (its terms, clause 12.9).
Registration trouble and FICA documents: hwhelpline@hollywoodbets.net or 087 353 7634 (see Hollywoodbets FICA).
A dispute: a short summary with your account number and contact details to compliance@hollywoodbets.net; Hollywoodbets says it will reply within 5 working days (clause 20.1). Where a complaint goes after that: Hollywoodbets withdrawals.
Self-exclusion: selfexclusion@hollywoodbets.net (see closing a Hollywoodbets account).
By post: P.O. Box 74234, Rochdale Park, 4034. Its physical address: 6 Tetford Circle, La Lucia, KwaZulu-Natal, by its Contact Us section; its privacy policy gives 6 Tetford Circle, Umhlanga, Durban, 4320.
Your personal information: its privacy policy names its information officer at hwinfo@hollywoodbets.net and 087 353 8930.
Is the Hollywoodbets helpline on WhatsApp?
None of the Hollywoodbets pages we read gives a WhatsApp number for its own support. The WhatsApp number on its responsible gambling page, 076 675 0710, is listed with 0800 006 008 under the National Responsible Gambling Programme; its App Store listing gives the same number ("WhatsApp HELP to 076 675 0710") beside the South African Responsible Gambling Foundation's toll-free counselling line.
The USSD code *120*46559# on its pages is for Lucky Numbers bets only, not a support line.
Questions about Hollywoodbets
What is the Hollywoodbets contact number?
Customer support is 087 353 7634, by its Contact Us page; 087 353 7633 is listed there as Phone A Bet.
Is the Hollywoodbets helpline free on WhatsApp?
None of the pages we read gives a WhatsApp number for its own support or says whether its own lines are free. The WhatsApp number on its responsible gambling page, 076 675 0710, is listed under the national responsible gambling programme, whose counselling line it calls "Toll-Free".
What is the Hollywoodbets e-mail address?
HWHelpline@hollywoodbets.net for support and FICA; its pages also name withdrawals@, compliance@ (disputes) and selfexclusion@hollywoodbets.net.
Does Hollywoodbets have live chat?
Its terms and responsible gambling page name live chat via the Hollywoodbets website.
Everything on this page comes from Hollywoodbets' own pages (its contact, help and FAQ pages, terms and conditions, privacy policy and responsible gambling page) and its App Store listing, read on 14 October 2026. We hold no account there and have not contacted it; if a page has changed since, Hollywoodbets' own page is the final word.